Speak up, and ask for help

Contact the security stewards, the info desk or a harassment contact person if you or someone else needs help, or you notice rule violations or shortcomings. Please let us know about any disruptive behaviour, even if you yourself don’t have any need for help.

We can already take action during the event, and get information on where we need to focus.

During the event

Contact details will be added later.

Maintaining order and safety

Order and safety at the event is maintained by Tracon’s trained security stewards. Additionally, Tampere Hall’s own security stewards operate inside Tampere Hall. At night, outside the opening hours of the event, the park is guarded by a contracted security company.

Security stewards take action against activities that are against the rules. If you notice someone causing a disturbance or danger, please notify the nearest security steward immediately! You can recognise them from a bright yellow or bright orange vest that has the text ”Järjestyksenvalvoja
      Ordningsvakt
           Security”.

First Aid

A first aid team is on call at the event, and they are prepared to help in case of injuries. First aid room is located in the ground floor lobby of Tampere Halls, opposite of Talvipuutarha. You can also reach the first aid team by phone or via info desk.

Info desk

Info desks are located in the Tampere Hall and in the park.

Through info, you can always reach first aid, security stewards and harassment contact persons by coming to the info desk.

Harassment contact persons

You can call or message the harassment contact persons at any time during the event, no matter the situation. You can speak with them confidentially and assess whether the situation needs any further action.

You can also send anonymous feedback through a harassment contact person, if you experience harassment from a staff member of the convention.

During the event, as well as a week before and a week after the event

hairinta[at]tracon.fi

Rules and regulations

At the event, we follow the Finnish law and some general rules of conduct. The purpose of these rules is to create a safe and successful event for all. Safety and order are enforced by police-approved security stewards. Instructions by the security stewards and event organizers must be followed.

 

The security stewards have the right to inspect your belongings upon your arrival to the event. Your belongings may be confiscated or taken into retention if they are against the rules. If you do not follow the rules, you may be prevented from entering the event or removed from it, and your entry ticket can be revoked. If you are removed from the event, your entry ticket will not be refunded.

Kuvaaja: Fapio

Event etiquette

At Tracon, fans and hobbyists with many different interests come together. In addition to yourself, please make sure to take other participants into account both face to face and on social media.

  • Wash your hands and keep good hygiene. Don’t come to the event when sick!

  • Remember to eat, drink and sleep sufficiently!

  • Avoid using strong fragrances.

  • Ask for permission if photographing others.

  • Take your trash to the bin.

  • Don’t block corridors and pathways.

  • Ask for assistance from Tracon volunteers if needed; we’re glad to help.

  • Have fun!

If you see or experience any inappropriate behaviour, notify Tracon’s security stewards. You can recognise them by their bright yellow vests.

Take others into account

At Tracon, fans and hobbyists with many different interests come together. You might come across some things that don’t necessarily interest you. There are many different kinds of people at the event and everyone has an equal right to be heard and seen.

  • Take others into account in everything you do.
  • Respect other people’s personal spaces.
  • Avoid cramming into crowded situations and spaces.
  • Always ask for permission before hugging or otherwise touching someone else.
  • The noise level of the indoor areas is high.
  • Playing music from personal devices is prohibited in the Tampere Hall.
  • Offensive conduct or materials have no place at Tracon.
  • Demeanor that aims at frightening or causing anxiety to others is prohibited.

Ask for permission before taking a picture

Everyone has the right to privacy.
Everyone has the right to attend Tracon in peace.

For privacy reasons, photography is prohibited in dressing rooms, bathroom areas, areas closed off to the public, and the floor accommodation areas.
Photography is also forbidden in programmes that expressly prohibit it.
The photography ban in these areas affects all types of devices, including smart eyeglasses. A person found to be inappropriately photographing can be removed from the event and their entry ticket can be revoked.

Photography in public areas is allowed as long as you respect others.
Do not block paths or stairways when photographing!

When taking pictures of other people so that they are clearly recognisable, always ask for permission before taking the picture and possibly publishing it.
In wide shots there can be dozens of people, and asking for permission from each of them is not possible.
Regardless, we encourage to publish pictures where persons are represented in favorable light, and considering not publishing unfavorable pictures.

If you publish a photo where someone is clearly recognizable without their permission, it can be a crime.
The crime may be, for example, defamation or dissemination of information violating personal privacy. 

Photographing and publishing pictures of underage and young people, especially, should be done with careful consideration.

We encourage you to always ask for permission before taking or publishing a photograph.

 

Drones and other unidentified flying objects are prohibited in the event area.
You must have acquired a separate permit in advance from the event’s security managers if you want to fly such things in the event area.

 

Cosplay and clothing; your outfit must not disturb others

The event does not have an age restriction, so Tracon has guests of all ages.
When choosing your outfit, you should take into consideration other guests and those outside of the event.

Large outfits that make it difficult to go through doors are not suitable for indoor areas.
Outfits that block the view of others will not be permitted into stands and programme areas.
Large outfits are welcome in the park. 

If your outfit has previously gathered a crowd and/or you assume it would do so at Tracon, please choose a place for your appearance in the park or in the ground floor lobby. This way, you won’t be blocking any paths.

Modern soldier outfits, uniforms, and outfits that are comparable with or easily mistaken for them are prohibited.
Outfits that are likely to cause unrest or panic in a public area are also prohibited.
Fantasy soldiers and outfits that are clearly not mistakable for the aforementioned are, however, allowed. For example, Soldier 76 from Overwatch, Marvel’s Black Widow or Captain America are allowed outfits and characters.

Outfits, markings and materials as a part of an outfit or otherwise on display, that offend another’s ethnicity, nationality, religion, sexuality or gender identity go against the values of Tracon, and have no place at the event.

Use discretion when deciding what kind of an outfit would be appropriate for Tracon, and a public area in the center of Tampere. However, keep in mind that the event organizers have the final say in the matter. 

If necessary, contact the organizers before the event.

Coming to Tracon from military conscription is allowed

Those currently serving their conscription in the Finnish Defence Forces can attend the event in the army’s holiday outfit. If possible, take civilian clothing with you.

The link opens to the Props and Outfits page, where you can find guidelines clearing up the rules and regulations.

The event is no place for weapons or weapon replicas defined in legislation

he Finnish Public Order Act prohibits items that can be used to hurt another person.

If an item like this is a part of your outfit, it is still prohibited.

Public Order Act 10§

Possession of objects and substances suitable for injuring others

The possession of the following objects or substances intended or suitable for causing serious injury to other people in a public place is prohibited:

  • Edged weapons, broken glass, and other similar objects suitable for slashing or stabbing;

  • Batons, chains, bows, wires, cables, baseball bats and other similar objects suitable for hitting;

  • Darts, metal balls and other similar objects suitable for throwing;

  • Corrosive substances and substances that are suitable for seriously injuring or temporarily paralysing a person;

  • Air guns, spring powered weapons, harpoons, catapults, blowpipes and other similar objects suitable for shooting;

  • Laser pointers that are hazardous to health.

The possession of objects that bear a deceptive resemblance to a firearm or an explosive object is prohibited in a public place.

 Please note, that this also involves the following:

  • Shinais and bokkens

  • Sharp or sharpened props regardless of material

  • Gas- and electricity powered airsoft weapons

  • Unsharpened metal daggers, swords, katanas etc.

  • Bows and arrows

Additionally, we have clarified the rules regarding props used in cosplay:

  • The prop must be relevant to the outfit or dress

  • The prop may not cause accidents or be suitable for injuring others

  • Props exceeding the length of 50 centimetres must be made of a suitably light and/or soft material

  • Spring-powered airsoft weapons must not deceptively resemble real firearms, be in a usable condition, and pellets (BBs) must not be on your person.

  • Swinging any kind of an implement at the event is not allowed, except as a part of a programme and under supervision

We recommend materials, such as cardboard, light plastics, craft/EVA foam, latex, etc for your props.

Bringing objects fitting into these categories for shows, competitions or programmes must be arranged beforehand with the event organizer.

Inspection and marking of props that resemble weapons and prohibited items

When you first arrive at the event, you must get all your props inspected.
Props approved in other events or previous Tracons must be given for inspection again.

The security stewards perform inspections at the park entrances.
A prop means a separate or easily separable part of an outfit, for example a sword, a dagger or a staff. 

Props must be relevant parts of your outfit.
If a prop is not related to your outfit, and resembles prohibited items or objects, you may not bring it to the event.

 

Rule-abiding and allowed props will be marked with an annually changing sticker during the inspection.
These stickers may not be removed during the event, not even for photography.
Props that have accidentally or otherwise lost their stickers must be brought back for a new inspection without delay. 

Props that resemble weapons or prohibited items are forbidden, if they lack a sticker.

Bringing a prop like this to the event can lead to the confiscation of the prop, or total removal from the event.

The link opens to the Props and Outfits page, where you can find guidelines clearing up the rules and regulations.

The link opens to the Props and Outfits page’s ”What kind of a prop is allowed?” section, where you can find guidelines clearing up the rules and regulations.

Large personal belongings are prohibited in tight spaces

You may not take large personal belongings to the stands, programme areas, the Vendor’s Hall or the flea market. These spaces are tight.
To ensure evacuation safety and comfortable attendance for all, personal belongings are to be taken to the coatroom for the duration of any programme.
Personnel in charge of admittance have the right to deny entry for too large belongings.

You must not stick anything to the walls or other surfaces

Sticking advertisements, flyers or your friends on walls or any other surfaces with tape or by any other means is forbidden.

Using vehicles in the event area is forbidden

Bicycles, skateboards, scooters, kick bikes, hoverboards, and other types of boards used for transportation are prohibited in the event area.
Please, park your vehicle outside the event area.

Movement aids, such as wheelchairs, are allowed at the event.

Take the trash and recyclable containers where they belong

Please, take all trash to the trash canisters. Let’s keep the event clean!

Collecting bottles and cans in the event area is forbidden.

Please return all your recyclable containers by yourself or use the event’s recycling points.

Sales at the event must be separately agreed to

All sales activities, other commercial activities, giving out freebies, or similar activities must be separately agreed to by the event organizers

The event is completely free of intoxicants

Possession of alcohol at the event area is forbidden.
You are not welcome in the event under the influence of intoxicants.
Security stewards will guide intoxicated persons outside the event area.
Security stewards have the right to confiscate forbidden substances.

Smokers may use the marked smoking spots at the event.

You must not bring pets to inside areas or tents

Lemmikkieläimiä ei saa tuoda Tampere-talolle.
Opas- ja avustajakoirat ovat tervetulleita.
Puistoon lemmikin voi tuoda kytkettynä ja valvottuna.
Kerääthän lemmikin jätökset.
Otathan huomioon puiston runsaan väkimäärän ja aktiviteetit lemmikin hyvinvointia ja käytöstä ajatellen.

Questions and inquiries

yhteys[at]tracon.fi

Anti-Harassment Guidelines

What is a safer space?

A safer space means a place that aims at offering an experience of physical and psychological safety to those present. Physical safety means that no one touches you without permission and psychological safety means that you don’t experience, for example, negative comments.

By creating a safer space we want to offer everyone a pleasant experience at Tracon. The volunteers, vendors, and artists also have the right to a safer space.

Safer Space Guidelines in short

  • Be respectful towards others

  • Respect other people’s personal spaces and personal integrity

  • Remember, that everyone has the right to choose whom they spend time with and who is allowed to touch them. Always ask for permission first, for example, before taking a picture or hugging someone, and respect a denial, too.

  • Don’t threaten, pressure or use suggestive language with others to make them do what you want.

  • Don’t bully, mock or discriminate. Don’t criticize other people’s looks or clothing, or make other remarks in a degrading manner.

  • Act against bullying and harassment, for example, by contacting a security steward, the info desk or any organizer of the event. Don’t hesitate to contact a harassment contact person.

  • Try to understand differences. Don’t make assumptions about other people’s gender, looks, sexual orientation, ethnicity or any other personal characteristic. Don’t belittle others with words or actions but strive to be friendly and supportive towards everyone.

What is harassment?

Harassment is pressuring, offending or subjugating another person. Harassment can be, for example, bullying, mocking or discriminating based on gender, skin colour, or looks. Anyone can experience harassment regardless of age or gender.

Harassment can be intentional, but unintentional, as well. A joke or a remark, while meant as innocent, can make others feel distressed. The most important thing is to respect other people’s wishes. Be prepared to apologise and clear up the situation if needed. If your behaviour is experienced as disruptive, stop immediately. Recurring disruptive behaviour can lead to removal from the event.

What to do if you experience harassment?

What to do immediately?

If you experience harassment, ask the offending party to stop. If you notice something that you suspect to be harassment, don’t hesitate to ask the participants of the situation if everything is all right. If necessary, you can always ask for help from the security stewards, info desk or directly from the event’s harassment contact persons. You can reach the harassment contact persons around the clock during the event. You can find the phone number for harassment contact persons also on the programme.

Who to contact?

Harassment contact persons are representatives of the event that are there to help in possible harassment cases. You can talk to them in full confidence. Harassment contact persons advise you on different alternative methods of solving the issue, but talking to them does not bind you in any way. They can help you take the case further, for example, to the security stewards. However, the case will not be escalated without your consent.
The organizers of Tracon wish that all cases of harassment be reported to the harassment contact persons, even if the situation is solved without assistance. This way, we can ensure that the event is safe for everyone.

The organizers can take necessary action to ensure the event becomes a safe experience for everyone.